Return Policy

Our return policy lasts 14 days from when you receive your order. If 14 days have gone by, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return please email us at contact@homewithakua.co.uk.

If you believe your item to be faulty or if your item arrives damaged, please email us a photo of the damage within 48 hours so that we are able to arrange a replacement or refund.

Only full-priced items can be refunded, unfortunately, sale items cannot be refunded.

Return Shipping Costs

Please note that you are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

When returning your items, please make sure that they are sufficiently wrapped and protected. Unfortunately, we can not refund the cost price for any items that are returned to us damaged.